AI for Tourism & Smart City

In-Resort Shuttle Request System

A mobile app that lets hotel guests call a shuttle to where they are, track it live, with a driver console and a service history log.

Illustrated map of shuttle requests between points in a resort

About the project

Guests call a shuttle within the hotel or resort grounds from an app instead of phoning the front desk.

Key features

  • Self-service request — choose a pick-up point and destination on site, such as the lobby, villas, spa or restaurant
  • Live tracking — follow the shuttle's status and position until pick-up
  • Driver console — drivers accept jobs and update service status
  • Service history — a record of every trip for quality review and staff planning

Technologies

Mobile Application · Real-time Location & Status Tracking · Push Notification · Role-based Job Dispatch